Profile
The Client Builders, Inc. is a consultancy that obtains client feedback and helps clients use it to enhance their operations, tactics, and strategies. Through our unique Deep Discovery® process, we uncover hidden strengths and weaknesses in a business/client relationship.
Where other firms use impersonal client surveys to gather data about client thinking, we find in-depth individual interviews to be the clearest, most direct path to answers. We gather information in a way that’s
non-threatening and open, which encourages candid and comprehensive feedback. This helps bind a firm's key clients to it and build stronger client relationships.
The process was a good one. The questions were not sound bites, nor were my answers. I
don’t know many professional firms that would do this and it’s good your client is doing it.
—Managing Partner, law firm – client of a professional services firm
We are also skilled in making the results meaningful to a business’s optimal performance. Instead of thick, obtuse reports that gather dust, we highlight the key issue areas and identify actions you can take that will make a difference from client interface to overall business strategy.
The Client Builders has achieved significant results for businesses as diverse as retail, aerospace, construction and professional services firms in areas such as law, financial services, and architecture, and for professional associations. Our team members have extensive U.S. and international business and consulting experience to relate answers to business processes.
Meet our principal: Jordan Berliner, President